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Operator Edition Overview

Automated creation of detailed network maps and diagrams and comprehensive network documentation has never been easier with NetBrain’s Operator Edition. Leveraging NetBrain’s exclusive SmartMap technology, you can quickly troubleshoot and resolve even the most complex issues. NetBrain Operator Edition blends powerful features with ease of use, making your job easier and faster. NetBrain Operator Edition key capabilities include:

  • Enterprise Network Discovery
  • L2/L3 Network Mapping Automation
  • Map-based Network Diagnosis and Analysis
  • Configuration and Routing Management

We think you will be impressed.


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An application is slow. Is it the network?

How many times have you heard this question? Most likely too often! But is it really the network? You start to troubleshoot the problem to eliminate the network as the cause. You refer to your network documentation to start the process, but you know that 80% of the network documentation in enterprises is out-of-date or inaccurate. You take a couple of hours to research and manually build the diagrams you need and then start troubleshooting. Would interactive troubleshooting maps help? NetBrain's Operator Edition provides instant access to critical network information and enables you to implement a map-driven troubleshooting process to quickly diagnose and resolve network problems fast.

As the newest addition to the NetBrain product family, NetBrain Operator Edition (OE) combines ease-of-use with powerful features. Taking just minutes to install, you are ready to start documenting and troubleshooting operational networks immediately. NetBrain’s exclusive SmartMap technology embeds all the “intelligence about the network directly in the map”, so you no longer have to keep network knowledge in your head or rely on paper. Operator Edition’s flexible server and workstation deployment model ensures scalable support of enterprise networks with up to tens of thousands of nodes.

Why Use NetBrain Operator Edition?

Troubleshooting a network requires that engineers have in-depth knowledge of not only the physical aspects of the network, but also how it is designed. Troubleshooting complex networks is often considered more of an art than a science. And, the larger the network is, the more difficult it is for engineers to gain detailed knowledge. NetBrain’s Operator Edition removes these barriers by directly embedding in-depth network knowledge in something everyone knows how to use - a map.

NetBrain’s innovative map-centric approach provides network engineers with a new perspective on network troubleshooting by providing the ability to:

Map Problem Areas with SmartMap

Frequently engineers rely on a set of static maps to piece together a “problem-area” map when troubleshooting a problem. One of the key issues using this method is that you are relying on maps that may be outdated or inaccurate. If the network maps or diagrams are not there or wrong, you move to the second and more time consuming method, manually discovering and creating network diagrams while troubleshooting. Either way, valuable time is lost diagnosing a problem. Leveraging NetBrain OE, you can create a fully-annotated L3/L2 SmartMap of the problem area, on the fly. SmartMap embeds the underlying data model that tracks the entire operational network directly in the map, so it is never out of date. With SmartMap, your troubleshooting is now directly in the map. Using SmartMap you can:

  • Define two endpoints of a slow application and create a traffic flow SmartMap based on the operational network or using a historical benchmark
  • Integrate with a ticketing system, such as NetCool and instantly create a network map based upon the data from the alert notification
  • Provide the output of a trace route command and generate a detailed network map
Monitor Operational Networks using HeatMap

NetBrain’s HeatMap provides you with a real-time diagnostic view of a problem area. Each device in the HeatMap is color-coded based on its current status. Enabling monitoring from within a L3/L2 SmartMap creates a HeatMap. Live performance data for devices and links are overlaid directly in the map. From simple up/down, to advanced analysis of performance metrics along a path, HeatMap instantly identifies the hot spot.

Key HeatMap capabilities include:
  • Up, down and flapping status for any device or link
  • Display of SNMP based performance data for devices and interfaces
  • Setting customizable thresholds and alerting when thresholds are exceeded
  • Measurement and display of jitter, packet loss and delay on any link
  • Enabling or disabling real-time monitoring with one-click
Discover Changes to Routing Tables, Configuration and Traffic Paths

Leveraging the historical benchmark data stored in Operator Edition Enterprise Server, engineers can discover any changes in routing, configuration or traffic paths through the network within the defined problem area. This capability helps engineers to quickly derive the root cause of issues. More advanced use cases include:

  • Route flapping
  • IP addressing or sub-netting conflicts
  • Changes to device configurations
  • Sub-optimized traffic paths, including asymmetric paths

Enterprise Network Discovery

 

Unless you know what you have, you cannot manage it. Operator Edition/Enterprise Server brings the state-of-art discovery engine used in NetBrain's service provider solutions to the enterprise. Discovery can accurately and quickly discover your entire enterprise network. Regularly scheduled discoveries can be configured to find new devices and keep your inventory current. Learn more about NetBrain's discovery engine here: NetBrain Discovery Appliance

L3 Network Discovery From a Seed Device

 

Using NetBrain's model-driven discovery algorithms, you only need to input one IP address to discover entire network, whether the target network is 10 devices or 10,000 devices. For the fastest and most accurate discovery, simply configure Operator Edition with all possible log-in credentials and launch from a machine that has SNMP/CLI access to the operational network. Key discovery differentiators include:

 

    • Discovery of routers, switches, firewalls, IP-Phones from most major vendors
    • Extremely fast - up to 3000 network devices per hour with standard hardware
    • Very accurate - reaching 99% with iterative discovery logic turned on
    • Device finger-print field upgradable
L3 Network Discovery From a Seed Device
View Screenshot

Discover L2 Port-to-Port Connectivity

 

Figuring out the L2 port-to-port connectivity between devices is a labor-intensive task, usually involving tracing physical cables and deciphering results of the show command on every device. The NetBrain L2 discovery engine completely automates this process. The key capabilities of L2 discovery include:

 

    • Discovery of switch-to-switch, switch-to-router, server-to-switch connectivity
    • Discovery output is searchable - Search any IP or MAC address to find detailed connectivity information including switch port connectivity
    • Build L2 SmartMap on-demand to visually represent full port-to-port and VLAN connectivity
Discover L2 Port-to-Port Connectivity
View Screenshot

Scheduled Network Rediscovery

 

A network is constantly changing. You can use scheduled NetBrain discovery to keep the data model synchronized with the operational network. NetBrain discovery engine will leverage the known devices to speed up re-discovery and automatically add newly discovered devices into the central repository. For un-responsive devices during re-discovery, a list is created so that the administrator can verify the de-commissioned devices and confirm their removal.

Scheduled Network Rediscovery
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L2/L3 Network Mapping Automation

 

Would you like to rely less on your paper network maps and diagrams? Well now you can. Our innovative data-driven SmartMap technology embeds all the knowledge about the network directly in the map. For the first time, network engineers can work without having to refer to manually generated paper maps.

 

Key SmartMap capabilities include:

  • Self-updating network maps reflect the most up-to-date view of the operational network as changes occur
  • Dynamic creation up-to-date network maps for any purpose
  • Incorporation of total network knowledge including network design and historical data
  • Show/hide capability in the network map allows you to chose the level of detail you need

 

For more details on dynamic network maps vs. static network maps: click here

 

Extensive options let you create a SmartMap that meets either your immediate needs or long term goals. The most common methods include:

Drag and Drop Configuration Files to Generate a SmartMap

 

Do you have a set of configuration files for router, switches or firewalls handy? If you do, you can create a SmartMap in a few seconds. Simply by drag-and-drop the folder containing the configuration files directly into the NetBrain workspace and it's done. Now you can access and view a wealth of information about your entire infrastructure including; switched and routed architectures, full port-to-port connectivity, configured VLANs and routing tables, as well as WAN and MPLS clouds directly within SmartMaps.

 

Now you can:

    • Create a map for your network design instantly
    • Document a network problem in a map to clearly describe it before escalation
    • Quickly document customer network from a set of configuration files

       

Drag and Drop Configuration Files to Generate a SmartMap
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Map Traffic Flow between Two End Points

 

Is it the application or the network? Your users complain about a slow application - where do you start to troubleshoot the problem? With scores of applications and hundreds of traffic flows in your network, most likely you don't have a ready-made network map for each traffic flow. You may have to piece together the problem area from a stack of static maps...

 

Leverage NetBrain's on-demand mapping capability! Enter point A and point B, the round-trip traffic flow is mapped out instantly based on the live or historical network data. The traffic path could be in the format of:

 

    • L3 traffic path, which is built from live or cached routing tables along the path
    • L2 traffic path, which interpolates the L3 traffic path with additional port-to-port connectivity

       

Map Traffic Flow between Two End Points
View Screenshot

Search Creation of a Map

 

You need to troubleshoot a network problem but only have a minimum amount of information such as: an IP address, a MAC address or a hostname. Entering the information you have into the search dialog, you can quickly find the relevant network device and its port-to-port connectivity. Then immediately create a L3 or L2 network map by dragging and dropping the search result into the map workspace.

 

Search lets you build detailed network maps from a single piece of information allowing you to build and then diagnose and troubleshoot in either an L3 or L2 network map:

 

    • Centered on a problematic device
    • Detailing port-level connectivity for a slow server

       

Search Creation of a Map
View Screenshot

L3/L2 Data Center Map

 

Documenting your data center is greatly simplified. For example, you can start with a controlled discovery and then construct a network map for a specific data center in one-click.

 

Any data center map created has additional information embedded in it, including:

 

    • A device group and a L3 network map with the group of devices for the specific data center
    • A switch group and a L2 network map with full port-to-port connectivity

       

L3/L2 Data Center Map
View Screenshot

One-Click Visio Network Diagram

 

From any L3/L2 NetBrain SmartMap to an editable Visio network diagram, all you need is one-click. Engineers can easily:

 

    • Build and maintain an up-to-date network documentation library
    • Collaborate with members of the network team
    • Share a network map with customers
    • Ensure compliance with corporate documentation standards

       

One-Click Visio Network Diagram
View Screenshot

Map-based Network Diagnosis and Analysis

 

Real-world troubleshooting relies heavily on analyzing command line interface (CLI) text output from one or many devices and manually comparing the information. Once you have built a number of SmartMaps or created a network map on-demand, you can immediately start map-centric troubleshooting. NetBrain's visual troubleshooting model reduces your dependence on CLI based troubleshooting by:

 

    • Automating diagnosis and analysis of common performance and routing problems
    • Providing a visual troubleshooting network map side-by-side with a CLI console, if required
    • Document the problem area automatically to enable collaborative troubleshooting

       

Visual Network Troubleshooting Console

 

Each SmartMap is a self-contained independent troubleshooting console. Engineers can launch and dock a CLI console directly to a SmartMap, or create a SmartMap from within a CLI console. The visual troubleshooting console features:

 

    • Smart Telnet/SSH - Clicking on any device within a SmartMap will automatically enable a CLI console and login to the device using credentials configured in the credentials library
    • IP Detector - Mouse over an IP or MAC address inside any CLI text window (including user's own telnet tool), the relevant network device will be mapped out, which allows engineers to continue troubleshooting directly in the network map
    • Graphic trace route - Run a trace route from any device , and map out the result instantly within a SmartMap

       

Visual Network Troubleshooting Console
View Screenshot

Monitor Operational Networks using HeatMap

 

NetBrain's HeatMap provides you with a real-time diagnostic view of a problem area. Each device in the HeatMap is color-coded based on its current status. Enabling monitoring from within a L3/L2 SmartMap creates a HeatMap. Live performance data for devices and links are overlaid directly in the map. From simple up/down, to advanced analysis of performance metrics along a path, HeatMap instantly identifies the hot spot.

 

Key HeatMap capabilities include:

 

    • Up, down and flapping status for any device or link
    • Display of SNMP based performance data for devices and interfaces; Setting customizable thresholds and alerting when thresholds are exceeded
    • Measurement and display of jitter, packet loss and delay on any link
    • Enabling or disabling real-time network monitoring with one-click

       

With a HeatMap you can:

 

    • Quickly detect link congestion and CPU/Memory bottlenecks
    • Visually identify the unstable network elements
    • Intuitively analyze the overall network health and performance
    • Be alerted when conditions change in the network
Monitor Operational Networks using HeatMap
View Screenshot

Decode Configuration Files with Design Reader

 

After problem area is mapped out, use "Design Reader" to decode the configuration of the network quickly and intuitively. For example, if you are troubleshooting a multi-casting problem, select the built-in multicasting filter to extract the multicasting related information from configuration files, and add them into your network map. You can develop additional customized filters for other protocols such as MPLS.

 

Each design filter also includes a sample map and sample configuration files to provide guidance. Organizations can use custom design filters to share troubleshooting best practice, or provide cross-training for specific technologies.

Decode Configuration Files with Design Reader
View Screenshot

Data Collection and Change Analysis for Routing, Configuration and Traffic Paths

 

During network troubleshooting, engineers usually collect show-command results across multiple devices, and manually document network changes between different sample points. Using the historical data stored by Operator Edition on the Enterprise Server, engineers can now compare this data against the operational network to quickly understand if any changes have impacted the network's performance or reliability. Using network change analysis, engineers can quickly derive the root cause of any misconfiguration as well as more advanced analysis to expose:

 

    • Route flapping
    • IP addressing or sub-netting conflicts
    • Changes to device configurations
    • Sub-optimized traffic paths, including asymmetric paths
    • Rapid increase of counters such as interface error rates

       

Data Collection and Change Analysis for Routing, Configuration and Traffic Paths
View Screenshot

Configuration and Routing Management

 

Standard network management solutions treat configuration files as a set of text files that are periodically backed up, stored and restored as required. In reality, configuration files and routing tables are the most important source of information about an operational network.

 

Configuration files contain the collective intelligence of the network and when brought into NetBrain Operator Edition, each line is parsed to build a comprehensive network model. The sophisticated engine in NetBrain then calculates routing tables. In addition, live routing tables are also parsed so that they can be compared using selected fields as a key.

 

Enterprise Server can be configured to periodically collect the configuration files and routing tables, and build a repository for historical analysis. The key difference between NetBrain and standard configuration management tools is that NetBrain extracts all the data from configuration files and routing tables, allowing network engineers to benefit from the rich data contained in them.

Periodical Routing and configuration benchmark

 

Based on the size of network, administrators can set up one or an array of distributed NetBrain Enterprise Servers to benchmark the routing and configuration files for the entire network. The frequency can be customized based on the typical rate of network change.

 

As all the benchmark data is stored in one place, multiple engineers can transparently access the information to view it from any Operator Edition Workstation.

Periodical Routing and configuration benchmark
View Screenshot

Routing Table Analyzer

 

Routing Table Analyzer is a powerful tool to understand and visualize the dynamics of routing table change. Additionally, troubleshooting connectivity will be much faster with these capabilities.

NetBrain routing table analyzer can be used to:

 

    • Map out routing table entry from current hop to the next
    • Discover routing table oscillation by sorting entire routing table against the "age" field
    • Locate any changes to routing tables, such as next-hop change, metric change or routing source change by comparing live routing table against historical data

       

Routing Table Analyzer
View Screenshot

Configuration File Analyzer

 

Configuration File Analyzer provides side-by-side comparison of configuration files. This allows you to understand changes between a running or startup configuration file and a previously stored file. Changes between the current configuration and the historical file are highlighted providing a detailed trail of any changes.

Configuration File Analyzer
View Screenshot
1. How scalable is NetBrain?
NetBrain is designed to manage large and heterogeneous networks. So far, the largest real-world network supported by NetBrain has 20,000 network devices and 500,000 PCs. For scalability, multiple NetBrain Enterprise Servers can be federated to increase throughput.

2. Does NetBrain support network hardware from multiple vendors?
A broad number of vendors are supported right out of the box. Routers, switches, firewalls from vendors such as Cisco, Juniper, Checkpoint, Extreme, Foundry, 3Com are supported.

3. How does NetBrain gather data? What kind of network access does NetBrain require?
In virtual mode, NetBrain can work behind a configuration file repository such as the one from configuration management tools. In live mode, NetBrain accesses live network via SNMP and Telnet/SSH protocols.

4. How do your customers use NetBrain solutions?
Customers typically use NetBrain in one or all of the following scenarios:
  • NOC engineers use NetBrain solutions to map out problem areas and use SmartMap to drive troubleshooting.
  • Network consultants use NetBrain solutions to discover customer network, analyze the design, and automate the creation of network assessment reports.
  • Design engineers build a virtual network inside NetBrain, and use NetBrain to verify and validate the design.
5. Can NetBrain monitor the live network and replace other fault monitoring tools?
NetBrain can monitor a network in a diagnostic fashion – by monitoring a portion of network and then providing drill-down to specific problem areas. NetBrain is a troubleshooting tool, and should be used as a supplement to other fault monitoring solutions.

6. What does a typical deployment look like?
NetBrain’s server-based solution includes server components that are installed in one or multiple servers and client components that are installed on users’ Windows-based PCs. NetBrain’s stand-alone solution is software installed in a Windows-based PC or server hardware.

7. Are there any limitations to the downloadable evaluation?
The downloadable evaluation is a fully functional. The only limitation is that a maximum of 50 devices can be discovered, mapped and retained.

8. It seems that NetBrain gets very deep into network hardware features. How does NetBrain keep up with
the vendor changes?

NetBrain has committed a vast amount of resources to ensure scalability of the underlying architecture and to address the new features that vendors release. There is sometimes a lag between a vendor releasing a new feature and our supporting it.

9. What kind of security measures has NetBrain built in?
Besides data encryption and user-specific log-in, Enterprise Server can define more granular level of permissions of what users can do from the server side.

10. What are the differences between various NetBrain editions (Operator Edition & Architect Edition)?
OE is for troubleshooting and AE is for network assessment and design. OE requires server and uses managed workspace that resides in the servers – OE can work against a very large network. AE is a stand-alone solution and it can support multiple local workspaces. For large networks, users will need to use multiple workspaces to map the network.

11. How many enterprise servers do I need? How many devices per server?
The size of the network will govern the number of Enterprise Servers required to be deployed. Each enterprise server can handle 500 to 5000 network devices depending on usage patterns and network complexity. 2000 devices per Enterprise Server is a good starting point.

Minimum System Requirements

  • Computer processor: 1GHZ
  • Memory: 1GB
  • Hard disk: 1GB free space
  • Operating system: Windows XP SP2, Windows Vista, Windows Server 2003 SP1

Recommended System Requirements

  • Computer processor: 2GHZ
  • Memory: 2GB
  • Hard disk: 10GB if the size of your network is large
  • Operating system: Windows XP SP2, Windows Vista, Windows Server 2003 SP1

Minimum System Requirements for VMware Environments

Recommended System Requirements for VMware Environments

Note:
The product Enterprise Server can only be installed on Windows Server 2003 (both Enterprise Edition and Standard Edition) and other products (Personal Edition, Architect Edition, Operator Edition, Discovery Appliance) can be installed on windows XP, Window Vista and Windows Server 2003.
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