Maximize I&O Performance With GenAl and Automation

The future of Infrastructure and Operations (I&O) is here—and it’s powered by Generative AI (GenAI) and automation. According to Gartner, “Heads of I&O and other senior IT leaders who are proficient in strategically balancing human and machine work are 1.6x more likely to have effective IT workforces.”

See what’s possible:
✅ AI Augmentation: Identify tasks with the highest potential for AI, from administrative work to qualitative data analysis.
✅ Upskilling Your Team: Redirect AI-impacted employees to critical roles by developing security, data analytics, and strategic planning skills.
✅ Maximizing Productivity: Create a connected I&O workforce that leverages GenAI and automation to drive efficiency and innovation.

How to Get Started
The shift to AI-driven I&O doesn’t have to be overwhelming. It starts with understanding where AI and automation can have the biggest impact—and how to prepare your team for the change.

We believe downloading this Gartner infographic can help you:

• Identify high-potential AI use cases for I&O
• Build a skills roadmap to future-proof your team
• Create a connected workforce strategy that balances human and machine work

Gartner, Maximize I&O Performance With GenAl and Automation,

Infrastructure and Operations Research Team, 26 Feb 2024

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