Network operations experts abide by Network Operations Center (NOC) troubleshooting processes to identify, diagnose, and resolve network performance issues. NOC troubleshooting is crucial in ensuring network reliability through continuous health monitoring and assessments, prompt response to alerts, and incident management.
NetBrain makes NOC troubleshooting efficient for operators through our no-code automation and artificial intelligence (AI) capabilities. Discover how we can turn network engineers into automation engineers.
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Reduce unnecessary noise and focus on solving critical issues that impact your business. Auto-diagnosis virtually extends your operations team by auto-diagnosing recurring problems prior to L1 involvement.
NetBrain analyzes alerts and traffic paths within your network to distinguish issues and false positives, enabling NOC staff to focus on genuine threats. Streamline operations and enhance response times by automatically closing non-actionable tickets and removing them from your system.
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Prove Mean Time to Innocence (MTTI) with automated diagnosis and a self-service troubleshooting chatbot for end users. Reduce workload for NOC experts by empowering users to resolve issues independently.
NetBrain's no-code automation platform allows you to create customized workflows that meet your organization's needs. By automating common troubleshooting tasks, you can boost productivity and troubleshooting time, eliminate human errors, and ensure service level agreements (SLAs) are met.
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Optimize operations by leveraging automatically generated incident portals and dashboards. Keep dashboards accessible across team members and provide real-time access to data and insights to facilitate collaborative troubleshooting for faster resolution. Share insights and interactive visualizations of the entire network to help NOC staff accurately diagnose issues and gather input from experts.
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Leverage Incident Summary dashboards for every ticket with all troubleshooting activities to facilitate smooth shift changes. Provide up-to-date information on open tickets so team members in succeeding shifts can pick up where you left off. Automate pre-, during, and post-checks with continuous network assessments.
Utilize NetBrain's knowledge transfer capability to reduce the learning curve for newer and less experienced team members. Minimize the likelihood of errors and ensure troubleshooting continuity when transitioning between shifts.
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Empower all NOC levels to troubleshoot the network behaviors, routing, VPNs, and application traffic visually on maps across multi-vendor environments leveraging intelligence harvested from command-line interface (CLI) data without code.
Utilize NetBrain's no-code automation to convert existing CLI knowledge and streamline operations. Reduce the time your NOC staff spends on manual configurations and troubleshooting for faster response rates and efficiency.
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Experience a Day in the Life of a NOC Engineer Automating with NetBrain. Take a deep dive into our NOC monitoring tools and their capabilities to see how our software solutions can improve your processes.
Assess your network health and performance as a real-time proactive strategy. Prevent network outages from causing service disruptions with continuous monitoring of all paths and connections. Enable early threat detection so your NOC experts can proceed with diagnosis, troubleshooting, and resolution.
Collaborate with automation dashboards throughout the entire support life cycle. Maintain real-time accessibility of your data and dashboards for seamless collaborations among security specialists. Learn how NetBrain's technology can help facilitate clear communication among team members for faster resolution and remediation.
Improve network change management processes with the Triple Defense model. Assess for drift before, during, and after change windows to protect from unforced errors. Safeguard your network from unintended outages and service delays.
“ We’re excited to leverage NetBrain to enhance our solutions and drive innovation in network automation. By integrating AI-driven automation into our strategies, we aim to deliver more efficient, scalable, and proactive solutions for optimizing network operations. ”
Associate Director, Network and Security Microland Limited Read Reviews
